Yes that was a post I started, the whole point of this exercise is if the IMI approve of a certain level or qualification therefore the brand/manufacture should also
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Technical Topics
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But they don’t simple as that. And as EV lvl
4 is part of the master tech course which @Steve SDN has taken I would say it’s a very high standard wouldn’t you?
I’ll leave it for the people who have actually taken the course to chip in now.
Thanks mike.
4 is part of the master tech course which @Steve SDN has taken I would say it’s a very high standard wouldn’t you?
I’ll leave it for the people who have actually taken the course to chip in now.
Thanks mike.
Don’t know hence why I am asking to speak with James and ask him all the questions I’ve got, the brand are saying one thing and then another, ain’t right at all.
I don't think this discussion should be whether the training is good or not.
The poster was simply asking for a way to get in touch with James so that he could then ask the questions that are relevant to him.
In answer to that question, as far as I know, the only way is using the ticket system, which you may or may not get a reply to.
This is not the first time that I have seen complaints regarding communication from Technical Topics and the difficulty in getting any form of answer from them.
Personally, if a business that I enquire with does not reply to me then I don't give them my business, regardless of who they are.
The poster was simply asking for a way to get in touch with James so that he could then ask the questions that are relevant to him.
In answer to that question, as far as I know, the only way is using the ticket system, which you may or may not get a reply to.
This is not the first time that I have seen complaints regarding communication from Technical Topics and the difficulty in getting any form of answer from them.
Personally, if a business that I enquire with does not reply to me then I don't give them my business, regardless of who they are.
As i have stated before your brand will NOT accept this qualification.
Can i ask why is it important to you that your brand will accept this?
Regardless of training provider any training that you take knoweldge away from is good for you regardless of what your brand may or may not think to it.
You could go on in essence the same course ran by 2 different providers covering the same things but taught in a different way and take away lots of things from both courses.
Training should not be seen as a cost- yes peoples situations are all different but if you can save up and get yourself on any training that is going to help develop you and make you better,more efficient and more confident in your skills then its not a cost is it?
Can i ask why is it important to you that your brand will accept this?
Regardless of training provider any training that you take knoweldge away from is good for you regardless of what your brand may or may not think to it.
You could go on in essence the same course ran by 2 different providers covering the same things but taught in a different way and take away lots of things from both courses.
Training should not be seen as a cost- yes peoples situations are all different but if you can save up and get yourself on any training that is going to help develop you and make you better,more efficient and more confident in your skills then its not a cost is it?
Thank you and spot on.
So if we go back to the original post, 3 e-tickets in one week, into a semi automated system, let's multiply that conservatively by 100 people, plus tags in posts like this, Facebook, messenger, linked in, Instagram, Twitter, emails. Each enquiry takes 1 minute to process and allocate. If we are very generous and cap it at 600 events per week, that's 10 man hours to process and allocate, before anyone takes time to answer the query.
Imagine if that was your business and you still had to run the business, write the courses, deliver the courses, make sure the people who had actually booked and paid were taken care of, had joining instructions, a seat at a table, coffee, lunch. Personal emergencies catered for etc etc.
My final word on this is - this is a positive environment to help technicians of all levels and all stages of their career, building a community free of trolls, keyboard warriors and negativity. There is more than enough positive feedback from people that have used TechTopics for a potential purchaser to decide whether to hit the buy now button on their website.
I went to bed last night thinking about this thread, seeing there had been replies and dreading reading them, I awoke this morning at 4am and my first thought was this thread. It's taken until now for me to open it and read / respond. If it has this affect on me (SDN is my baby and I want it to change the industry and people's lives), what effect does a post like this have on James and his family, his emoyees and staff, members that are maybe nervous about posting, potential members and prospective partners?
Please think about this when commenting negatively. What's the old adage? "Better to say nothing than say something bad"
Cheers.
Imagine if that was your business and you still had to run the business, write the courses, deliver the courses, make sure the people who had actually booked and paid were taken care of, had joining instructions, a seat at a table, coffee, lunch. Personal emergencies catered for etc etc.
My final word on this is - this is a positive environment to help technicians of all levels and all stages of their career, building a community free of trolls, keyboard warriors and negativity. There is more than enough positive feedback from people that have used TechTopics for a potential purchaser to decide whether to hit the buy now button on their website.
I went to bed last night thinking about this thread, seeing there had been replies and dreading reading them, I awoke this morning at 4am and my first thought was this thread. It's taken until now for me to open it and read / respond. If it has this affect on me (SDN is my baby and I want it to change the industry and people's lives), what effect does a post like this have on James and his family, his emoyees and staff, members that are maybe nervous about posting, potential members and prospective partners?
Please think about this when commenting negatively. What's the old adage? "Better to say nothing than say something bad"
Cheers.
Steve not once has anyone here bad mouthed James, the complaint is the lack of communication. As I have said many times a discussion before payment is the rightful thing to do in any situation not just training! You know this yourself. I can’t stand by and allow Volkswagen tell my something that is a pack of lies, is that what you expect me to do!!
That also stands by any training you deliver or broadcast, I stand by your training as I know it helps and is correct, then dispute this with the manufacturer.
Ring me at your earliest mate as you also have got the wrong end of this complaint! I’ll Facebook messenger you my number.
I’ve just read this and feel it has been covered before but simply put if your serious about training then I don’t think you will be disappointed with any of the courses TT offer regardless of what Volkswagen will tell you.
I’ve never heard a negative review regarding training from anyone who has attended.
I have contacted TT before using the ticketing system with a low priority enquiry and I received a reply in what I would consider a reasonable amount of time.
Unless your in some kind of urgent rush then just hang in there, you should receive a reply.
I will be looking to book training with James in the future.
I’ve never heard a negative review regarding training from anyone who has attended.
I have contacted TT before using the ticketing system with a low priority enquiry and I received a reply in what I would consider a reasonable amount of time.
Unless your in some kind of urgent rush then just hang in there, you should receive a reply.
I will be looking to book training with James in the future.
Thanks for the reply, the issue with all this is Volkswagen say and demand 1 thing then say another, I need to clarify with either Steve or James the training what is offered by TT and sit down and understand why the brand are firm on there process.
Ain’t right at all if the brand you work for can’t provide the training course/qualifications that you need you have to seek outside- external training.
I worked at a Volkswagen dealer for 3 years and the training they offer (if your lucky enough to have a manager willing to invest in their technicians) was mediocre.. if anything they’ve dumbed it all down to get more techs through the tests.
SY Diagnostics
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Do VW authorise battery strips to repair or component strips to repair?
If not chances are they won't be running a level 4 style course. I know Ford are now authorising battery repairs on the Mustang Mach-E as the control modules and contactors are failing (new battery is £28000), however, only the Field Engineers and Technical Engineers are suitably qualified thus far to carry out the repairs. I don't beleive Ford are running level 4 yet (will be MI certified as is their level 3).
Does it bother me? Not at all, its their issue, they pay the bill under warranty and ultimately its their rules.
What would happen if you carried out a repair to a component and something happened (god forbid) and upon investigation it was found that process wasn't followed and at dealer level you didnt have "their" certification? sh*t and fan comes to mind
If not chances are they won't be running a level 4 style course. I know Ford are now authorising battery repairs on the Mustang Mach-E as the control modules and contactors are failing (new battery is £28000), however, only the Field Engineers and Technical Engineers are suitably qualified thus far to carry out the repairs. I don't beleive Ford are running level 4 yet (will be MI certified as is their level 3).
Does it bother me? Not at all, its their issue, they pay the bill under warranty and ultimately its their rules.
What would happen if you carried out a repair to a component and something happened (god forbid) and upon investigation it was found that process wasn't followed and at dealer level you didnt have "their" certification? sh*t and fan comes to mind
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Yes Vw do battery strips and repairs to the internal HV battery at level 4 but is a factory creditation only. Yes mate Mustang Mach-E having issues until they move to the MEB Vw platform.
Any level 4 IMI approved training is not recognised by Volkswagen hence all the frustration with training and using external companies.
You mentioned not following a dealer process another argument I have voiced with Volkswagen and now here, if Volkswagen can’t provide the high voltage training I require I have to go else where, by going outside the brand they should honour IMI qualifications etc with places like TT with James.
Hendri
SDN Moderator
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They ( manufactors) dont care about outside training. Been there done that. You need oem training for them. Is something happens and you dont have the brand qualifications you have a problem
Yep totally agree but what if the brand can’t give you that qualification due to for example lack of trainers? Therefore if you go outside the dealer network to TT for an OEM course that should suffice??
If you work in a VW dealer and they are not providing the training to carry out a certain procedure then surely you just do not carry out that procedure.
Hendri
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I switched to vag. Al my training was useless and needed to start at 0...
Yes I have hear others say the same when moving brand.
We can’t or allowed to carry out the work due to training etc hence why I’ve asked the brand to use other training companies such as TT as they also offer OEM training too
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